I've rented from here for over 3 years and I'm very happy with the experience. While the complex has its issues, the office employees are not one of them. I find that the front office folk interact with the residents in a professional, respectful and warm manner. When I pop in, they greet me quickly and help with taking rent payment or a UPS delivery. They are fast, friendly and always there to help. Also, the maintenance help has always fixed whatever was broken quickly and acted friendly.
I've never had to make a noise complaint and my upstairs 1 bedroom is the quietest apartment I've ever had. The residents are generally friendly and out of sight. Dogs are mostly smaller and breed friendly. While the apartment furnishings are on the older side, you get what you pay for. Last time I checked at Indian Springs, a one-bedroom 750 sq foot apartment was $800 for a new resident and $750/month for existing ones. You can't find a similar apartment with a balcony and these amenities for less than $950 or maybe more around here So it's a good place if you want a discounted rate, close to the freeway and I've never seen a bug.
My preference would be for better trash pickup around the grounds and cleaner trash can areas. The laundry rooms can get pretty dusty. If you're sensitive to your surroundings, I would recommend walking the complex during the daytime and night to see if you're comfortable. But if your expectations are reasonable, you can be happy here.